FAQ

Frequently asked questions

Can I bring food, beverages, birthday cake etc.?


Groups with a reservation are welcome to bring food and beverages for their party. For planned group bookings we are happy to help coordinate catering or food from one our restaurant or caterer partners. Few rules:
1. No Alcoholic beverage allowed. 2. No food or drink may be taken to the game stations 3. Gameday VR does not provide plates or plastic ware.
4. Gameday VR requests that any food garbage be fully cleaned up after eating. We do not provide clean up for things we don’t sell but we are happy to get you a garbage bag upon request.
5. Any food left unattended for an extended time will be thrown away/cleaned up at our discretion.




I want to bring a group - Are there tables, chairs, places to eat food?


YES - The space is available for birthday parties and private events and on first come first served basis otherwise.




Will Virtual Reality make me sick?


GIVE IT A CHANCE! Virtual reality systems have come a long way! If it's your first experience of VR , make sure you’re doing it with a very high-end system like an HTC Vive. This will help minimize the chances of you feeling VR sickness and overall guarantee a better experience. We won't lie though! It might take you a few minutes to adapt to a VR experience. If you are prone to motion sickness, please ask and we'll help you pick games that we'll be more appropriate. WHAT IS VIRTUAL REALITY SICKNESS? VR sickness happens when you’re exposed to a VR environment and it causes symptoms similar to motion sickness. It’s different from motion sickness because real motion isn’t needed - it’s caused just by feeling like you’re moving. THE CHANGING HARDWARE Thanks to better optics, better tracking sensors, and more importantly - better response time/frame rates and resolution, less and less players experience VR sickness. THE CHANGING SOFTWARE In Plank, for example,there is no in-game locomotion and no visualization of the player's body. Despite this prepare for an amazing and engaging experience, free of VR sickness! ARE YOU READY NOW? We can't wait to Welcome you at any of our Gameday VR Locations and give you the tour!




What's Gameday VR Arcade?


Gameday VR is the latest most innovative entertainment destination! Get your first experience of Virtual Reality games in our arcades at various locations in the Bay Area. We have a wide collection of games to pick from! You can be immersed in a first-person shooter, arcade game, or simply an interactive experience. If VR is not your thing after all, tour our Augmented Reality latest exploratory environment/garden, or reserve a couple of eSports stations to play on a High-Speed LAN with your friends. Book your next group outing here whether it is a few friends celebrating a birthday or your whole company party.We can even bring the party and the equipment to you if that can make it easier for you.




Are there age restrictions?


Everybody is welcome at Gameday VR. We have games and experiences that are appropriate for all users 7 or older whether you like shooters, explorations, simulations and more…




Where are you located?


Please come visit our arcade at Ghirardelli Square in San Francisco . Coming soon: Pleasant Hill!




What are your hours?


AT GHIRARDELLI SQUARE in San Francisco Sunday-Thursday: 11:00am to 7:00pm Friday & Saturday: 11am to 9:00pm




How is parking?


At Ghirardelli Square in San Francisco, get the Best Parking App to find the most reasonable parking close to Ghirardelli Square or use public transportation




Do you accept credit cards? have an ATM?


Yes, we accept credit cards, checks and cash. No ATM in the arcade but in Emeryville, the ATM is just a couple of stores away. The closest ATM at the Ghirardelli Square arcade is in the Ghirardelli Ice Cream and Chocolate shop.




What do the games cost to play?


No tokens at Gameday VR! Check our " Pricing/BookNow" page: You pay by the experience, by the hour or for a party.




Do you serve food?


No, but you are more than welcome to bring in outside food or have food delivered for your party. We can also arrange the catering if this can help you.




I am an artist - Can I display my art in your arcade?


Please contact us to send your portfolio for consideration.




Do you accept walk-ins?


We sure do! Come on by and pay on the spot for any open station. Keep in mind that priority use goes to those who have reserved the stations beforehand.




What’s your refunds policy?


An event deposit is fully refundable if a notice of cancellation is given 7 days or more prior to the event and a store credit will be issued in the full amount paid. Otherwise, we will offer to reschedule the event once.




Can I reserve a party here?


Yes! We would be honored to be able to host your party here at Gameday VR. Feel free to register multiple stations for your guests, or book a private party at one of our locations.




Venue Details


  • Gameday VR is a wheelchair accessible venue. We also allow services dogs so long as they comply with the ADA’s definition of a service animal.
  • There are bathrooms for our customers in shopping center at Ghirardelli Square.
  • You can safely store your bags at the front desk, so you can move through the experiences unencumbered.
  • If you feel you left an item at the venue you can ask an agent behind at the front desk. Or please email us using our web form.





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Location

SAN FRANCISCO, CA   (415) 680-1028

Ghirardelli Square, 900 North Point, Suite E101

Hours: Sun-Th:11am-7pm - Fr.-Sat.: 11am-9pm

closed Thanksgiving, Christmas and New Year